Be prepared to handle difficult conversations with confidence and poise, leading to better outcomes. This workshop equips you with the skills to navigate emotionally charged or uncomfortable discussions effectively
Leaders who master effective communication in challenging situations report a 20% improvement in team dynamics and a 15% increase in conflict resolution efficiency
What You’ll Learn
How to Identify When a Tough Conversation is Needed: Recognize the right time and context to address challenging topics
How to Prepare for the Conversation: Develop strategies for structuring and planning your approach to ensure clarity
How to Deliver Feedback Effectively: Communicate feedback in a way that is constructive and impactful without escalating tension
How to Utilize Soft Skills: Apply empathy and active listening to build understanding and connection during tough discussions
How to Prepare
Think about a tough conversation you’ve had or need to have. Reflect on the challenges and outcomes you experienced or hope to achieve. Bring this example to the workshop for real-world application and insights
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