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What we do  ›  Operations  ›  Process Analysis
Operations service

Process Analysis

A clear view of where work slows down and what to change first — with one of our experts working through how your work runs, alongside your team.

96 min
of productivity lost on an average day, small business owners say.
Slack survey of 2,000 U.S. small business owners · Talker Research · 2024
28%
of small business owners say waiting on status updates from multiple tools and people is one of their top time-wasters.
Slack survey of 2,000 U.S. small business owners · Talker Research · 2024
Sound familiar?

The work gets done. It just takes more out of everyone than it should.

Things sit waiting on someone.

A request goes in, then waits for the next person to pick it up. Everyone is busy, and nobody can see where it stalled.

We help you find where work stalls — so you can keep it moving without chasing it.

Ask three people, get three ways of doing it.

Every job gets done a little differently. The same mistakes come back, and a new person has to guess which way is right.

We help you see how the work gets done today — so everyone can work from the same picture.

The day is full and the work still piles up.

You can feel the drag, but with so many moving parts it's hard to say which one is costing you the most.

We help you pinpoint what's costing you the most — so you know what to change first.
How we work

A close look at the day-to-day work, side by side with your team.

Starts where you are

Written down, passed along by word of mouth, or different for every person — we start from how things run today.

Fitted to your business

Your people, your tools and your pace shape what we look at, so the recommendations fit how you work.

Yours to keep

The picture and the roadmap are yours, written so the people making the changes can act on them.

What you get

An expert beside your team, and a roadmap to work from.

One-time engagementWhat you get
  • One of our experts working with your team on the work you choose
  • A full picture of where work slows down
  • What's costing you the most, and why
  • A roadmap of what to change, and in what order
Made for work that takes longer than it should
Before the first sessionCome ready with
  • The work you want a closer look at — one part of the business, or how the whole business runs
  • Who is involved in it
  • What's frustrating about it today
  • When you want the roadmap in hand
Bring what you have — we'll work out the rest with you
What happens next

Three steps from first call to roadmap.

1

Tell us about the work

A short, no-commitment call about what feels slow and what you'd like to be different.

2

Agree on what we'll look at

Before anything starts, you'll know who from your team is involved and when.

3

Get your roadmap

Your expert works alongside your team, then hands you the roadmap.

Go further

More ways to make the work run smoother.

Coaching Learn it yourself Workshops Assessments
Coaching

Help the new way take hold, one person at a time.

One-on-one coaching for anyone the changes touch — the people running the work, leading it or adjusting to it.

Explore coaching →
Coaching that fits
  • Management coaching
  • Communication training
  • Accountability partnership
TriUnity Learn

Learn it yourself, at your own pace.

TriUnity Learn — for you, or anyone on your team who wants to get better at how work gets done.

Go to TriUnity Learn →
Topic
  • How work gets done
Workshops

Have us teach your team.

Live workshops for the people who set up and run the work.

See the workshops →
Workshops on this
  • Building Sustainable Processes
  • Building Success Systems
Assessment

Check how you're doing on one subject.

Each assessment shows what's working well and where the biggest gains are.

See the assessments →
Assessments in this area
  • Process
  • Quality assurance

Don't just think about the next step.
Take it.

Get a clear picture of where you stand and what to work on first — free. We review your answers and send you a personalized plan. No call. No presentation. Just the information.

Get my free strategy map → or see other assessments
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