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What we do  ›  Operations  ›  Vendor Management
Operations service

Vendor Management

Know what your vendor agreements commit you to, and get more for what you spend — with one of our experts beside you the whole way.

8.6%
of a contract's expected value is lost, on average, between what was agreed and what gets delivered.
World Commerce & Contracting · 1,200+ organizations · 2023
Sound familiar?

Your vendors keep the work going. The agreements behind them can go years without a second look.

The terms were set once, and they keep renewing.

Deals get done under deadline, then roll over on their own. Down the line you're paying for terms nobody went back and chose.

We help you review your agreements and negotiate better terms — so what you pay reflects what you need now.

A vendor slips, and you hear about it late.

Quality dips or a delivery runs behind. The rep you knew has moved on, and nobody is sure who to call.

We help you set up how you'll communicate with each vendor — so problems get raised while they're still small.

Vendor decisions get made on the spot.

Whether to keep a vendor or push for a better price gets settled by whoever is closest to the problem, or it all lands on you.

We help you build a clear way to manage your vendors — so decisions stop waiting on you and get made the same way.
How we work

Vendor relationships you run on purpose, side by side with your team.

Starts where you are

Agreements in a drawer, a few handshake deals or a long list nobody has reviewed — the work starts from whatever you have.

Fitted to your business

Built around the vendors you rely on and how your team works with them, so it gets used after we're done.

Yours to keep

The way you manage your vendors stays with your business, not in one person's head.

What you get

From reviewing your agreements to negotiating them.

One-time engagementWhat you get
  • Focused work on the vendors that matter most to you
  • Your agreements reviewed against what you need and receive
  • Help negotiating better terms, in the room with you or preparing you behind the scenes
  • A clear way to manage vendors that stays with you
Made for vendor relationships that should be doing more for you
Before the first sessionCome ready with
  • The vendors or agreements you want to start with
  • What matters most — cost, quality, communication
  • Who deals with these vendors today
  • Any renewal dates you know of
Bring what you have — we'll work out the rest with you
What happens next

Three steps from first call to working on your agreements.

1

Tell us about your vendors

A short, no-commitment call to talk through the vendors you rely on and what you want from them.

2

Get a clear plan

Before anything starts, you'll know exactly what we're taking on and when.

3

See it through together

Your expert is with you through the agreements and the negotiation — behind the scenes or in the room.

Go further

More ways to strengthen your vendor relationships.

Coaching Learn it yourself Workshops Assessments Pairs well with
Coaching

Stronger conversations, one person at a time.

One-on-one coaching for anyone who works with your vendors — the people who negotiate, order or manage the relationship.

Explore coaching →
Coaching that fits
  • Communication training
  • Management coaching
  • Accountability partnership
TriUnity Learn

Learn it yourself, at your own pace.

TriUnity Learn — for you, or anyone on your team who works with vendors.

Go to TriUnity Learn →
Topic
  • Working with vendors
Workshops

Have us teach your team.

Live workshops for the people who work with your vendors and watch your costs.

See the workshops →
Workshops on this
  • Vendor Management
  • Managing and Identifying Costs
Assessment

Look closely at one part of your operation.

An assessment goes deep on your spending, your processes or your quality — the parts of the business your vendors touch.

See the assessments →
Assessments in this area
  • Financial operations
  • Process
  • Quality assurance
Pairs well with

Know your costs, and run the work one clear way.

Two services that build on the same work.

See all services →
Related services
  • Business Cost Analysis — know where the money goes
  • Process Development — one clear way to do the work

Don't just think about the next step.
Take it.

Get a clear picture of where you stand and what to work on first — free. We review your answers and send you a personalized plan. No call. No presentation. Just the information.

Get my free strategy map → or see other assessments